Delivery & Shipping

At karaku, we strive to ensure an exceptional customer experience. From your online shopping journey to the delivery of your clothing, we are committed to making every step as smooth as possible.

For answers to any questions about your order, including shipping times and other details, please refer to the information provided below. You will also find guidance on international shipping, handling time-sensitive orders on this page.

If you require further assistance, our Online Order Customer Support team is available to help. You can reach us via email at hello@shopkaraku.com.

International Shipping

Shipping rates for international customers are calculated at checkout. Please note that international shipping does not cover taxes or duties. If you refuse an order placed on shopkaraku.com, you will be responsible for the original shipping costs, as well as any duties, taxes, and customs charges incurred during shipment. Please contact your country's customs office for information regarding applicable taxes or duties. These amounts will be deducted from your refund.

Orders from shopkaraku.com are processed and shipped on business days, Monday through Friday. Please note that shipping does not occur on the following holidays: New Year's Eve, New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Shipping Rates

Shipping Destinations	Shipping Method	Shipping Charge	Processing Time	Expected Delivery Time	Free Standard Shipping
United States, Australia, Canada, New Zealand	Standard	$9.99	1-3 business days	8-16 business days	Orders over $99
United States, Australia, Canada, New Zealand	Express	$19.99	1-3 business days	5-7 business days	/
Cyprus, Denmark, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Iceland, Ireland, Italy, Japan, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, South Korea	Standard	$9.99	1-3 business days	8-16 business days	Orders over $99

*Express shipping costs are based on the value of the total order.

Tip: It's unable to ship to APO FPO Box addresses.

Time-Sensitive Orders

If your order is time-sensitive, please indicate your preferred delivery date in the comments section of the order form. If it appears that your items will not be available by the requested date, we will promptly notify you. You will then have the option to choose alternatives or cancel your order if necessary.

If only a portion of your order is ready for immediate shipment, those items will be sent first. The remaining items will follow as soon as they become available, with no additional shipping charges incurred. If you prefer to receive your entire order in a single shipment, please specify this in the "comments" section of the order form.

Order Tracking

Once your order has been shipped, you will receive an email notification containing the tracking number. This will enable you to track your order through the shipping carrier.

Track your order here.

Order Cancellation

* Once your order has been submitted we will immediately begin production on the items. If the cancellation is made less than 24 hours after the order was placed, there would be no cancellation fee. If the cancellation is over 24 hours after order was placed, there would be a 15% cancellation fee. If the package has already been sent, you will not be able to cancel the order.

When you need to cancel your order, please contact us within 24h after the order is placed, it is preferred to sending mail to hello@shopkaraku.com. If you contact us by e-mail, please write order NO and "Cancel" in the subject line for quicker dealing with your case.

Click here about the refund

Order Change

When you need to change your order, please contact us asap, it is preferred to sending mail to hello@shopkaraku.com. If you contact us by e-mail, please write order NO and "Change" in the subject line for quicker dealing with your case. We'll reply you via mail about the order change status.