Refunds (if applicable)
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.
Click here to review more about 30-Day Return and Exchange Policy
Please Note:
* If you want the refund to be issued to your original payment account, please contact us to get an authorization.
* The shipping rate before discount will is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
To be eligible, please make sure that:
-The product is in its original packaging
-The product isn't used or damaged
Products that do not meet these criteria will not be considered for return.
After you receive confirmation from our customer service, please send the product along with the product list, which includes the product ID. A tracking No. of the returning parcel is required; we will deal with the product exchange or refund after we get your returning parcel.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Order Cancellation
* Once your order has been submitted we will immediately begin production on the items. If the cancellation is made less than 24 hours after the order was placed, there would be no cancellation fee. If the cancellation is over 12 hours after order was placed, there would be a 15% cancellation fee. If the package has already been sent, you will not be able to cancel the order.
*Karaku Outfit reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies, please contact our Customer Service Representatives *Karaku Outfit reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies, please contact our Customer Service Representatives hello@karaku.com
Social Initiatives
We envision a future that brings a smile to everyone connected with KARAKU.
As a fashion and lifestyle brand, we are taking action,
one step at a time, in the ways we can.
From protecting the environment to conserving finite resources and energy, we engage with the challenges facing our society. We value choices that lead to a better future and contribute to our communities in ways that reflect who we are.
Making the future a little brighter, one garment at a time.
CAT Charity Project
At KARAKU, we support rescue cats through our CAT COLLECTION—a collection that puts our love for cats into every garment.
For every eligible cat-themed item you purchase, we donate $1 from the sale to Neco Republic.
Each piece you choose helps care for rescue cats and brings them one step closer to finding a new family.
Wear. Support. Connect.
A kinder future for cats, one garment at a time.
Clothing Donation Project
Clothing that would otherwise be discarded is put to use through Furukuru, a program run by the certified nonprofit organization Bridge Asia Japan (BAJ), to support people facing poverty in Myanmar and Vietnam.
By reducing clothing waste, we also help make better use of our limited resources.
Bridge Asia Japan (BAJ), a certified nonprofit organization:
www.baj-npo.org
Autism AwarenessDonation Campaign
April 2 is World Autism Awareness Day. Blue is its symbolic color, representing comfort and hope.
To encourage greater understanding of autistic people in our communities, KARAKU launched a campaign running from April 2 to May 2, 2024.
During this period, KARAKU pledged to donate $3 from the sale of every garment in our indigo-dyed collection to Autism Society Japan.
Autism Society Japan works toward a future in which people on the autism spectrum, their families and those around them can all live happily together.
Autism Society Japan:
www.autism.or.jp
